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All FAQs

What is the API?

Our API is your gateway to the future of development. It empowers you to seamlessly integrate cutting-edge open-source LLMs into your projects. Explore the models we currently support.

How can I access the API?

Simply go to Settings and click on the “</> API” tab. There, you can view and add credits, generate API keys, and monitor your usage patterns.

How do I generate and use API keys?

Go to the </> API tab in Settings.
Click "Generate API Key."
Copy the generated key and use it in your API requests.

For more information on the API, visit our Documentation site.

Payment and billing

How do I add a payment method?

You can add a payment method by going to the API tab in Settings. To add new billing information, scroll to the bottom of the page and select “Edit Payment.”

Usage and credits

I am a Perplexity Pro subscriber. How do the $5 monthly credits work?

As a Perplexity Pro subscriber, you will receive $5 in monthly credits on the first day of each month. If you're a new subscriber, please allow 10 to 20 minutes for the credits to appear after you subscribe. Avoid manually adding the credits yourself, as this will result in a $5 charge.

I purchased too many credits, can I get a refund?

Refunds can be processed if you report the issue within 14 days of the purchase date and if the credits have not been used. Used credits are non-refundable.

Support

I need support for the API, who do I reach out to?

For API business inquiries and support, email api@perplexity.ai.
For feedback or suggestions, email support@perplexity.ai.
You can also post in the Forum section of our Documentation for direct support from our developers, or we have a Discord channel where you can ask other users for help and share your feedback directly with our team.