What is Enterprise Pro?

What is Enterprise Pro?

Enterprise Pro is our solution for organizations aiming to boost productivity, fully leverage Perplexity's capabilities, and meet stringent security standards. Equip your team with fast, up-to-date, and reliable answers to their most complex questions, eliminating the need to sift through multiple links or compare answers.

Learn more or sign up for Enterprise Pro.

Benefits

Traditional search engines waste everyone’s time with SEO, spam, ads, and hard-to-parse websites. Enterprise Pro delivers in 30 seconds what would take a knowledge worker 30 minutes using traditional search engines or other AI tools.

Enterprise Pro users get all the benefits of regular Pro subscribers and more.

AI model flexibility

Seamlessly switch between advanced AI models like GPT-4 Omni and Claude 3 to tailor responses to your specific needs—whether you require detailed insights or natural-sounding answers.

File uploads

Upload files to Perplexity to fact-check contents, receive key takeaway summaries, and find similar sources.

User management

Easily add or remove team members.

Security and privacy

Yes, your data is secure. Access to production data is controlled through internal tools that require authentication and access control. Usage data is collected only on an aggregated and anonymized level. Additionally, data retention for uploaded files is limited to 7 days.

See our Trust Center for more information.

Is my data used to train AI?

No. Enterprise data will never be used to train or fine-tune our AI models. Our data protection agreements with third-party AI model providers, such as OpenAI and Anthropic, also prevent training on Perplexity data. Your data stays yours, period.

User management

How can I invite a new user into the organization?

From the Organization tab in your Settings page, click the “Invite” button and enter the email of the user you would like to invite. They will be prompted to create a Perplexity account if they don’t have one.

How can I remove a user from the organization?

From the Organization tab in your Settings page, click the "Edit" button and select the user you would like to remove from the organization.

Can I transfer a seat to another user?

Yes, simply remove the previous user’s email and add the new one.

Will other members have access to my previous or new Threads?

No, your Threads and Spaces stay private unless you decide to make them shareable. In that case, they can be viewed by anyone with a link.

What if a member of my organization already has a personal Pro subscription?

If you invite a user with a personal Pro subscription into your organization, their subscription will change to Enterprise Pro, and they will receive a refund for the remainder of their billing period.

How does the 30-day free trial for Perplexity Enterprise Pro work?

Note: This feature is available for select Perplexity organizations.

Any user invited to your organization by an administrator or member will receive a 30-day free trial of Perplexity Enterprise Pro. Here’s how it works:

  • Invited users can end their trial any time by adjusting their trial settings under Organization in their account settings.

  • A user’s trial can be ended by an administrator at any time. Administrators also receive an email notification three days before a trial converts to a paid seat.

If no action is taken by the end of the 30 day period, the seat automatically converts to a regular paid seat, which can then be managed like any other paid seat.

If a trial is cancelled before the 30 days are up, the user will still have access until the end of the trial period.

Each user is eligible for one 30-day trial. If a trial expires and the user wishes to rejoin, an administrator must re-invite them, at which point they’ll be reinstated as a paid seat.

Pricing and payment

What payment methods do you accept?

We accept all major credit cards, PayPal, and various other payment methods depending on your location. Please contact our support team for more information on accepted payment methods in your region.

How does pricing work for teams?

Our default pricing is per user, per month. This means you only pay for the number of team members you have on your account. Discounts are available for larger teams and annual subscriptions.

How does billing work?

Any members added to your organization will be considered seats. The final price depends on whether you choose an annual or monthly subscription, and the total will account for all added members. If you add more members in the future, you will be invoiced for the difference.

Creating a new organization

How do I create an organization?

From your Perplexity account’s Settings page, click the provided link to start the organization creation process. Once the organization is set up, you can invite new members.

If you need more than 250 seats or SSO integration, please reach out to our support team.

How do I change the organization details?

Once the organization is created, you will have access to the Organization tab in your Settings page, where you can change the organization name, logo, and other details.

How do I delete an organization?

You must be the admin to delete an organization. Go to the Enterprise settings page and scroll to the bottom. Click “Delete Organization” and confirm.

Note: This action is not reversible, and there must be no existing subscription to Enterprise Pro.

More help

For additional questions, please check out the knowledge hub, reach out to our support team, or use the Intercom window to get direct chat assistance from our team and access additional resources.